Zendesk Products

SurveyPal

• Everything you Need to Know About Customer Service SLAs - SurveyPal
• Your Guide to Average Handle Time - SurveyPal
• Customer Service Analytics Explained - SurveyPal
• Who are SurveyPal?
• Surveys By SurveyPal
• Insights by SurveyPal

1stream

• Who is 1stream?
• 1 Stream - Cloud Based Voice Zendesk Integration

Ada

• What Personalized CX Looks Like In Different Industries - ada
• Designing the customer experience of the future - ada
• Who is Ada?
• Ada - Automation At Enterprise Grade

Tymeshift

• Maximizing ROI: Making the Most of Your CX Software Investment
• CX Experts - March Events Empowerment & Efficiency (All Videos)
• Who is TymeShift?

Guide

• Google Analytics and your help center - Part 1: Asking the right questions
• Branding your help center
• Creating and editing articles in the knowledge base
• Customizing your help center theme
• Launch guide for Zendesk
• Changing an agent's role to grant Guide admin privileges

See all 8 articles

Zendesk Product Information

• Sales: the basics
• Sales deep dive
• Goodbye data entry
• Analytics

About Zendesk

• Keep Up-to-Date
• Mobile selling
• Platform