1Stream is a cloud-based contact center software provider that offers a range of solutions for inbound, outbound, and blended contact centers. The company's software is designed to help contact centers manage their operations more efficiently and improve customer experiences.
1Stream's software includes features like automatic call distribution, interactive voice response, call recording, and real-time reporting and analytics. The company also offers integrations with popular customer relationship management (CRM) platforms like Salesforce and Microsoft Dynamics.
1Stream was founded in 2007 and is based in South Africa. The company has since expanded to serve customers in the United States and other countries.