CX Experts
Setting Up & Managing Zendesk

Setting Up & Managing Zendesk

Easily set up and manage Zendesk to streamline your support

Getting Started & Account Setup

Recommended Zendesk Training (CX Experts tried and tested!)
CoPilot Deployment & Education Package
External Slack Integration
My Account
Getting started with Guide for your help center: Setting up
Introduction to the Support agent interface (standard agent interface)

Zendesk Administration & Set Up

Introducing Dave Hobbs - New Head of Customer Success
Sweethawk Hide Fields App exposing CoPilot Fields
How to switch messaging channels from default bot providers into Zendesk on Postman
Web widget
Troubleshooting
Triggers

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