Dave's Top Tips
- Zendesk Ticket forms
- Zendesk Ticket Workflow
- How to Use Zendesk Views
- Understanding the Zendesk Ticket Flow: A Guide
- Zendesk Ticket Forms: A Comprehensive Guide
- Mastering Customer Engagement with the Proactive Tickets App
- Zendesk Relay App
- How to pull a Zendesk Explore Video that excludes merged tickets
- How does the Meta 24 Hour Rule work
- How to create a webhook to make any change to a ticket. (advanced)
- Proactive Tickets in Zendesk (Sparkly App)